
Sales Policy – LINKALI
Effective Date: March 3, 2025
At LINKALI, we are committed to offering high-quality products and excellent service to our customers. Our Sales Policy outlines the terms and conditions that govern the sale of products on our website. By placing an order with us, you agree to these terms.
1. Product Availability
All products offered for sale on our website are subject to availability. While we strive to keep our product listings up to date, there may be instances where a product is temporarily out of stock. In such cases, we will notify you immediately and provide an option to either wait for restocking, choose an alternative product, or cancel your order for a full refund.
2. Pricing
Prices for products on LINKALI are listed in USD and are subject to change without notice. All prices include applicable taxes unless otherwise stated. Shipping fees are calculated separately and will be added to the total order cost at checkout. We reserve the right to correct any pricing errors that may occur.
3. Order Confirmation
After placing an order, you will receive an email confirmation with the details of your purchase. This confirmation serves as a receipt for your order. However, the order is not considered fully processed until you receive a shipping confirmation email, at which point your order will be shipped.
4. Payment Methods
We accept a variety of secure payment methods, including:
- Credit cards (Visa, MasterCard, American Express)
- PayPal
- Other payment options as made available at checkout
By using one of these methods, you authorize LINKALI to process the payment for your order.
5. Shipping
LINKALI offers shipping to select countries. Shipping costs are calculated based on the delivery location and weight of the products purchased. We aim to process and ship your order within 2-5 business days after receiving your payment. Delivery times vary depending on your location and the shipping method chosen.
- Domestic orders within the UK: Estimated delivery time is 5-7 business days.
- International orders: Estimated delivery time is 7-14 business days, depending on the destination.
Please note that shipping times may vary due to factors such as holidays, customs processing, or weather conditions.
6. Taxes and Duties
For international orders, customs duties, taxes, and other import charges may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the product price or shipping costs. Please check with your local customs office for more information.
7. Order Cancellations
You may cancel your order within 24 hours of placing it. After this time, the order may have already been processed and shipped, and cancellations may not be possible. If you wish to cancel an order, please contact our customer service team immediately at contact@linkali.xyz.
8. Returns and Exchanges
Please refer to our Return and Refund Policy for detailed information on returns, exchanges, and refunds. We offer returns for most items within 30 days of receiving your order, provided the items are unused and in their original packaging.
9. Defective or Damaged Items
If you receive a damaged or defective product, please contact us within 7 days of receiving your order. We will assist you in arranging a return, refund, or replacement for the defective or damaged item at no additional cost.
10. Changes to This Policy
LINKALI reserves the right to modify or update this Sales Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy regularly to stay informed about our sales practices.
11. Contact Us
If you have any questions or concerns regarding our Sales Policy or need assistance with your order, please feel free to contact us:
- Email: contact@linkali.xyz
- Phone: 077 7667 3852
- Website: linkali.xyz